Refund Policy

At Teleconnect Services, we strive to ensure the satisfaction of our customers. As a trusted distributor of third-party services, our refund policies are aligned with those of the service providers we represent. Refunds may be issued under the following circumstances:

​

1. Eligibility for Refunds

• Cancellation Before Installation
  If you cancel your service request before the service is installed or activated, you may be eligible for a full refund of any upfront payments made to Teleconnect Services.

• Service Issues Attributable toTeleconnect Services
  If a verifiable issue occurs during service installation or activation due to Teleconnect Services error, we will work promptly to resolve the issue. In rare cases where resolution is not possible, a refund may be processed.

• Non-Refundable Items
  Fees related to the processing of services, including but not limited to:

  • Installation charges

  • Activation fees

  • Administrative and execution fees

  are non-refundable once the service has been initiated or processed.

 

2. How to Request a Refund

To request a refund, please follow the steps below:

1. Submit a Request
   Contact our customer service team within 14 days of the issue to initiate your refund request.

2. Provide Supporting Documentation
   You may be required to provide proof of issue or additional documentation related to your service request for us to evaluate the refund.

 

3. Refund Processing Timelines

• Once approved, refunds will be processed within 7 to 14 business days, depending on your original payment method and financial institution.

• You will receive a confirmation email once your refund is initiated.

 

Contact Us

For all refund-related queries or to initiate a refund request, please contact our support team:

📞 Phone: +1

​